Design, Comms,
Research, & Strategy.
EXPERTISE
I leverage service design frameworks to understand the broader context in which products and services exist and reimagine service delivery holistically.
UX Design
I take ideas from paper to high-fidelity prototypes, using data and regular feedback loops to craft interactions that are effortless and emotionally resonant.
I use diverse research methods to learn from people - their experiences and environments - and reframe unmet needs as possibilities for design.
Workshop & Facilitation
I use workshops and co-creation sessions to facilitate exploration and shared understanding, leaning toward participatory methods that center diverse perspectives.
I strive to craft audience-centered communications that clarify purpose, build trust, and drive meaningful engagement.
Strategic Design
I strive to introduce strategic practices and scalable processes that unlock opportunities for growth, learning, and sustainable business development.